terms & conditions

Delivery

Delivery will usually be received within 7 - 10 days of your order.
All items are shipped with Royal Mail or Parcel Force or a suitable courier
company.

Returns

If you are unhappy with your selection, please email us stating your reason
for return prior to posting back to us within 7 days. (Please enclose the
original invoice with the return) in its original condition, for a replacement
or refund. This does not affect your statutory rights.

Confidentiality / Security

We provide a secure transmission method to send us the following types of
personal data:
identifiers (such as credit card details, Web site password)
Name, address, phone number, and email are all transmitted securely.
We have implemented security policies, rules and technical measures to protect
the personal data that we have under our control from:

• unauthorised access
• improper use or disclosure
• unauthorised modification
• unlawful destruction or
  accidental loss

All our data processors, who have access to, and are associated with the processing
of personal data, are obliged to respect the confidentiality of our visitors'
personal data.

Privacy Support

If you have an enquiry or concern about our privacy policy, please see our
privacy policy.

THE WEBSITE, QUANTUM EVOLUTION AND YOU
This website, found under www.quantumevolution.co.uk, is operated by
Quantum Evolution Limited and references to "we", "us" and
"our" shall be deemed to be references to Quantum Evolution Limited.
References to "you", and "your" shall be deemed to be
references to person placing an order via this website.

PLACING AN ORDER
By placing an order with us you will be deemed to have read, understood and
agreed to these Terms and Conditions. If you are unhappy with any aspect of
these terms, then you should contact us before placing an order with us either
by telephone on 0208 876 5870 or by email at: sales@quantumevolution.co.uk or
by post using the address given below.

By placing an order via this website you are making an offer to Quantum
Evolution Limited to purchase the goods detailed in your order upon the terms
described in your order.

Once you have placed an order we will send you a confirmation that your
order has been received but this is not a confirmation that your offer to
purchase the goods has been accepted. A contract between you and Quantum
Evolution Limited for the sale
of our products will only exist once an order has been accepted, processed and
despatched to you.

Your credit/debit card will be authorised when your order is placed and
processed but you will not be charged for the value of the goods until the
point that they are despatched to you. This does not affect your statutory
rights.

Prices and availability of goods are subject to change without notice. A
delivery charge will be added to your order value where appropriate.

YOUR RIGHT TO CANCEL
You may normally cancel your order (once accepted by us) for any reason up to
the point of despatch. If you do cancel the contract within this time any
payments made by you will be refunded in full within 30 days.

RETURNS POLICY
If you are not entirely delighted with the products that you have chosen you
may return them to us within 14 days of receipt. We will be more than happy to
offer you an exchange or, if you wish, a refund provided that the products are
returned complete, in perfect condition, unused, and with the original
packaging as we cannot accept items for a refund or exchange if the goods are
not in perfect condition.

MAKING RETURNS
For all returns, except where the item is faulty, you will be required to
arrange and pay for the return of the products to us. If you prefer, we will
arrange to collect the products from you, but the cost of this will be charged
to you and may be deducted from any refund to you. We will only refund the
costs of postage where the item returned is faulty.

To return any products to us, please complete the reverse side of the
invoice (which comes with your order) and clearly mark whether you would like a
refund or exchange. Pack the items back in the parcel, attach the invoice and
send it back to the address on the invoice.

When returning items you are strongly recommended to obtain proof of
posting. We cannot accept responsibility for parcels lost in transit.

PAYMENT AND TAXES
We accept online payment in a secure environment by credit and debit card. We
currently accept Visa, Mastercard, Delta and Switch. All transactions are shown
in pounds sterling (£).

All prices quoted on this website are accurate at the time of publication
and are quoted in pounds sterling (£) and where appropriate are inclusive of UK sales
tax (VAT) at the current rate. If your order is being despatched to a destination
outside the European Union (EU) then your sales tax will be zero. If your order is being sent to a member state
of the EU then the selling price will include VAT at the current rate. The
current rate of VAT is 17.5%. Any customs or import duties levied once the
package reaches your destination country will be your responsibility as we have
no control over these charges and cannot predict them.

OUR GUARANTEE TO YOU
If your credit/debit card is used fraudulently as a direct result of being used
to buy from our site, then we will assume liability for the first £50 of your
loss. Your credit card company is obligated to take responsibility for the
rest. We will use our reasonable endeavours to work with your credit card
company to minimise the hassle for you.

We endeavour to display through this website all items in our current range.
We aim to hold stock of all products. However, occasionally an item will be out
of stock and if
this is the case this will be highlighted in your shopping basket. The stock
status for your order will also be notified to you on your order confirmation.

All dates quoted for delivery are estimated delivery dates only and may be
subject to change and we can accept no liability for any loss or damage
(whether direct or indirect) for delivery at any time other than the estimated
date for delivery. All orders
received and accepted before 4pm will, subject to availability, be despatched
on the following day for a 7 working day delivery. Those orders received and
accepted after 4pm will be despatched on the day after the next day.

UK DELIVERY
Stock permitting, all orders are usually despatched within 24 hours of being
accepted, (by Royal Mail Registered or Special Delivery), to arrive with UK
customers within five working days. In the event that an item is temporarily
out of stock, we will notify you of the delay and despatch it as soon as it
arrives.

CONFORMITY OF GOODS
We take every care to ensure that the description and specification of our products
are correct at the time of going to press. However, specifications and
descriptions of products on this website are not intended to be binding and are
intended only to give a general description of the products.

DISCLAIMER & LIMITATIONS OF LIABILITY
Quantum Evolution Limited does not seek to exclude or limit liability for death
or personal injury arising from its negligence or that of its members,
agents, directors or employees or for any fraudulent misrepresentation.

To the fullest extent permitted by law and save as provided above, Quantum
Evolution Limited shall be liable to you by reason of any representation, or
any implied warranty, condition or other term, or any duty at common law, or
under the express terms of the contract, or in negligence (whether on the part
of Quantum Evolution Limited or any of its directors, employees or otherwise)
for any indirect
special or consequential loss or damage (including but not limited to loss
of profit or loss of saving), costs, expenses or other claims for compensation
whatsoever which arise out of or in connection with the use of this website,
the supply of the products or their use or resale by you.

The limitations of liability in these conditions shall apply equally for the
benefit of Quantum Evolution Limited and any other associated company of as if
references to Quantum Evolution Limited included references to each such
associated company.

While Quantum Evolution Limited uses reasonable endeavours to ensure that
the information on this website is accurate and up to date, it does not give
any warranty as to its accuracy or completeness and Quantum Evolution Limited
will not be responsible for any errors or omissions or for the results arising
from the
use of such information.

While Quantum Evolution Limited takes all reasonable steps to ensure a fast
and reliable service, it does not guarantee that your use of this website will
be interruption or error free and will not be responsible for any disruption,
loss of or corruption of any material in transit, or loss of or corruption of
material or data when downloaded onto any computer system.

Further, Quantum Evolution Limited will not be responsible nor liable for
your use of any other websites which you may access via links within this
website. Quantum
Evolution Limited does not control these websites and is not responsible for
their content. Any such links are provided merely as a service to users of this
website and their inclusion in this website does not constitute an endorsement
by or affiliation with Quantum Evolution Limited. The entire liability of
Quantum Evolution Limited under or in connection with any contract for any
products to which these conditions apply shall not exceed the price of the
products, except as expressly provided in these conditions.

Quantum Evolution Limited will not be liable to you or be deemed to be in
breach of these terms and conditions or any other contract with you by reason
of any delay in
performing, or any failure to perform, any of its obligations in relation to
the products ordered by you if the delay or failure was due to any cause beyond
its reasonable control.

Quantum Evolution Limited may assign or transfer any of its rights or sub contract
any of its obligations under these terms and conditions to any third party. You
may not assign or transfer any of your rights or sub contract any of your
obligations under
these terms and conditions except with the specific permission in writing of
Quantum Evolution Limited.

No person who is not a party to these terms and conditions shall have any
right to enforce any termunder the Contracts (Rights of Third Parties) Act
1999. Nothing in these conditions is intended nor shall affect any of your
statutory rights that may not be legally excluded.

COPYRIGHT AND TRADEMARK
The contents of these pages (including pictures, designs, logos, photographs,
text written and other materials) are the copyright trademark or registered
trademark of Quantum Evolution Limited or its content and technology
providers or their respective owners. ALL RIGHTS RESERVED. The copying,
modification, distribution, reproduction, or incorporation into any other
work of part or all of the material available on this website in any form
is prohibited save that you may:

Copy, print (one copy only) or download extracts of the material on this website
for the sole purpose of using this website in good faith for domestic purposes
or placing an order with Quantum Evolution Limited; and

Copy print (one copy only) or download the material on this website for the
purpose of sending to individual third parties for their personal information
provided that you do seek no commercial advantage or benefit from so doing and
you acknowledge
us as the source of the material and that you inform the third party that
these conditions apply to them and that they must comply with them.

LAW AND TERRITORY
These Terms and Conditions and your use of our website are governed by English
law and you agree to submit to the non-exclusive jurisdiction of the English
court. This does not affect your non-excludable statutory rights.

This website and our Terms and Conditions have been designed for use within
the United Kingdom and under
UK
law. Whilst we are happy to consider requests for products and enquiries from
outside the United Kingdom,
we give no warranty, express or implied, that the use of this website or the
placing of any order
through this website from outside the UK complies with any applicable
non-UK laws or regulations. Accordingly, any products or promotions not
permitted under your local law are not offered to you.

OUR DETAILS
Quantum Evolution LimitedCompany Registration Number
05847702 registered in England

Quantum Evolution Ltd

19 Cleveland Road

London

SW13 0AA

Environment & Packaging

At Quantum Evolution Ltd we
care greatly about the world around us. We either reuse our suppliers packaging
or use recyclable packaging and paper-tape to send out our orders which are
protected by biodegradable loose-fill chips that can be put on the compost!